Information We Collect
When accessing or using our Digital Properties or booking our Services, you may provide us with contact information or account registration information, including name, phone number, physical address, and e-mail address. If you choose to purchase a service or product through our Digital Properties or register for certain services, we may collect billing-related information from you such as credit card number and billing name and address. Any such information that can be used to identify or contact you is referred to as “Personal Identifying Information”. We may also collect or receive additional information from or about you in connection with the use or operation of our Digital Properties, including demographic information (e.g., gender, age, birthdate), characteristics and interests, passwords and account identifiers. Finally we may receive, collect or generate information about you through the use and operation of our Digital Properties, including without limitation data about your activities within our Digital Properties, data regarding usage of our Services, reservations made, products and services requested or purchased, your IP address, browser type, ISP, page views, clicks, domains, operating systems, device IDs, device types and similar information. Some of the mechanisms for collecting and generating such information (such as cookies and tracking technologies) is described in more detail below.
All such information described above that is provided to, or collected or generated by or through, PCLV Digital Properties shall hereby be referred to as “Collected Information”. You are not obligated to submit requested information to us or through the Digital Properties, such submissions are voluntary, however, your failure to provide such information may prevent you from using or accessing some or all of the Digital Properties and any services or products thereon.
How Information We Collect Is Used
Collected Information may be used by us to operate, provide, administer, develop, support, analyze, maintain and improve our Digital Properties, including without limitation the services provided through our Digital Properties. We may also use Collected Information to conduct quality control, fix problems, conduct market research, provide personalized or customized experiences, recommendations and customer support, and to communicate with users, Providers and customers.
Disclosure and Sharing of Collected Information
PCLV Service Providers: We use third parties to provide us with services and products in order to operate, administer, maintain, develop, analyze and support our Digital Properties, which may include, for example, credit card processing companies to bill you for services, information technology providers and computer hosting services, data analysis companies, software developers, marketing and advertising services firms, support providers to help us collect feedback and manage our support and an email service provider to send out emails on our behalf. We may use live chat software to assist you if you have questions while using our site or regarding our service. We may share your Collected Information with such third parties only as necessary for the third party to provide their applicable service or product or such third parties may have access to your Collected Information to the extent inherent in the services or products they provide. We use reasonable efforts to see that such third parties are required to reasonably protect your Collected Information; however, we are not liable for the acts or omissions of these third parties, except as required under applicable law.
Aggregated and De-Identified Information: PCLV may disclose or publish (a) on an aggregated basis, information (including derivative information and analyses) relating to usage and users of the Services and other aspects of the Digital Properties, and (b) fully de-identified information derived from Collected Information that does not contain Personal Identifying Information and is not connected to similar information that would allow one to be specifically identified or contacted.
PCLV employs, or our third party advertising partners employ, various tracking technologies, such as cookies, web beacons, tags, scripts, analytics software or other similar technologies, that help us better manage, operate, administer maintain, develop, analyze and support our Digital Properties and the content provided on such Digital Properties.
Cookies: When you visit our Digital Properties we send one or more “cookies” to your computer or other devices. Cookies are alphanumeric identifiers stored on your computer through your web browser and are used by most websites to help personalize your web experience. Some cookies may facilitate additional site features for enhanced performance and functionality such as remembering preferences, allowing social interactions, analyzing usage for site optimization, providing custom content, allowing third parties to provide social sharing tools, and serving images or videos from third party websites. Some features on our Website will not function if you do not allow cookies. We may link the information we store in cookies to any Collected Information you submit while on our Website.
We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. Persistent cookies enable us to track and target the interest of our users to enhance the experience on our Website.
Advertising cookies may be set through our website by our advertising partners. Data may be collected by these companies that enable them to serve up advertisements on other sites that are relevant to your interests.
If you reject cookies, you may still use our site, but some features on the site will not function properly.
Web Beacons: PCLV may use Web Beacons alone or in conjunction with cookies to compile information about our Digital Properties. Web Beacons are tiny graphic objects that are embedded in a web page or email and are usually invisible to the user but allow checking that a user has viewed the page or email. Web Beacons may be used within the Digital Properties to track email open rates, web page visits or form submissions. In some cases, we tie the information gathered by Web Beacons to your Collected Information. For example, we use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.
Analytics Software: We and our third party tracking-utility partners use log files on our Digital Properties to gather certain information automatically and store it for analytical purposes. This information includes internet protocol (“IP”) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information to track and aggregate non-personal information to analyze trends, administer, operate and improve the Digital Properties, track users’ movements around our Digital Properties and to gather demographic information about our user base in the aggregate. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you and for marketing, analytics, or functionality and operation of the Digital Properties.
Local Storage: We use Local Storage, such as HTML5, to store content information and preferences. Third parties with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity also use HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.
Online Behavioral Advertising: We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests.
Testimonials, Ratings and Reviews: We may post customer testimonials on our Digital Properties which may contain Collected Information. We obtain the customer’s consent via email prior to posting such testimonials and attaching the users name along with their testimonial.
We may also partner with a third party service provider to collect and display ratings and review content on our Website. If the content collected by the third party for display includes personally identifiable information, it will be rejected and will not be posted unless explicit consent is provided by the user.
Information Related to Data Collected for Our Providers From Their Customers
The following terms shall have the definitions contained below.
Provider shall mean the business, individual or entity that registered or signed up for PCLV Services through the Digital Properties to offer or manage their services and products to their customers and clients. The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged PCLV.
Customer shall mean the businesses, entities or individuals scheduling or purchasing products and services from Provider through the Services or other aspects of the Digital Properties.
Service Provider Collection and Use
We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Providers.
If you are a Customer of one of our Providers and would no longer like to be contacted by one of our Providers that use our service, please contact the Provider that you interact with directly.
Access to Data Controlled by our Providers
Additional Policies & Legal Disclosures
We reserve the right to disclose and use any Collected Information in the following circumstances:
As required by law, such as to comply with statutes or regulations or a subpoena, bankruptcy proceeding, court order or similar legal process.
When we believe in good faith that disclosure and/or use is necessary to protect our rights, enforce our agreements, resolve disputes, protect your safety or the safety of others, investigate fraud, or respond to a government request.
To or with any other third party with your prior consent to do so.
If PCLV is involved in a merger, acquisition, reorganization or sale of all or a portion of its business or assets or a significant strategic collaboration or transaction. If any of the foregoing involves a transfer or disclosure of Collected Information outside of the ordinary course of business as described in the Disclosure of Information section above, you will be notified via email and/or a prominent notice on our Website.
Data Retention, Access and Deletion
We may retain your Collected Information, including without limitation the Collected Information we process on behalf of our Providers, for as long as your account is active or as needed to provide you and our Providers services, comply with our legal obligations, resolve disputes and enforce our agreements. We may delete your Collected Information at any time, except as required to comply with our Terms of Service.
If your Collected Information changes, or if you no longer desire our service, Providers may request to correct, update, and/or deactivate it by contacting our customer support at firstname.lastname@example.org. We will use reasonable efforts to respond to your request within a reasonable time however, PCLV makes no commitment, representation or guaranty that such efforts will be completed or successful. Furthermore, because of the way we maintain certain aspects of our Digital Properties, after information is deleted, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems. We may from time to time offer you the ability to change or correct some of your Collected Information (e.g., registration information) through our Website though such functionality may not be offered or available.
Security of your Information
The security of personal information is a high priority at PCLV. We maintain our Digital Properties and associated data with technical, administrative and physical safeguards to protect against loss, unauthorized access, destruction, misuse, modification and improper disclosure. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). No computer system or information can ever be fully protected against every possible hazard. PCLV is committed to providing reasonable and appropriate security controls to protect our Digital Properties and their information against foreseeable hazards. If you have any questions about the security of your personal information.
Our Digital Properties are hosted in whole or in part in the United States. If you use our Digital Properties from the European Union, Asia or any other country outside the United States with laws or regulations governing personal data collection, use and disclosure that differ from the United States laws and regulations, please be advised that through the continued use of the Digital Properties, you are transferring information to the United States and you consent to that transfer. Your information may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide information to us or use the Digital Properties, PCLV transfers personal information to the United States and processes it there, and your submission of such information represents your consent and agreement to that transfer.
Our Policy Toward Children
In order to use our Digital Properties you must represent and warrant that you are over the age of 13 in the booking process. Children under the age of 13 are not eligible to use the Digital Properties and must not attempt to use any of our Services and/or submit any personal information to us. We do not knowingly collect personal information from any person who is under the age of 13 or allow them to register. If it comes to our attention that we have collected personal data from a person under the age of 13, we will delete this information as quickly as possible.
Limitation of Liability
Police Chase LV, LLC
Attn: IT Security
7000 Las Vegas Blvd N, Las Vegas, NV 89115